Returns & Exchanges

At kin. Birmingham, we want you to be completely satisfied with your home curation; if an item isn't quite right, you can return it within 14 days of delivery for a full refund or exchange.

1

Initiate Your Return

Email our Birmingham studio with your order number and the reason for your return to receive a unique Return Authorization code.

2

Pack Your Items

Carefully place the unused items in their original packaging, ensuring all protective layers are secure to prevent damage during transit.

3

Ship to Studio

Affix the provided shipping label or use a tracked courier service to send your parcel back to our local Birmingham warehouse.

4

Quality Check & Refund

Once our team inspects the returned homeware, we will process your refund to the original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing